BTS Group - Support Desk

{"xsrfToken":"99c66e0974e30084ed20a0d7085ef89c0f0a8848_lout","branding":{"id":"3","key":"cs","name":"BTS Group - Support Desk","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/7","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1a0540","headerLinkHoverBGColor":"#1a0540","headerBadgeColor":"#1a0540"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the BTS Group | BTS LABS - Support Desk","sharedPortalName":"BTS LABS - Support Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the BTS Group | BTS LABS - Support Desk","sharedPortalName":"BTS LABS - Support Desk","localeDisplayName":"English (United States)"},"tr-TR":{"localeDisplayName":"Turkish (Türkiye)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5c4d84","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGViMDE5ZS1hMjU0LTRmMTMtYmRmZi04MTc5ZGQ0ZDYxNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NzA4MTY2MjUsIm5iZiI6MTc3MDgxNjAyNX0.4IkFsx3EwxKzZFr2QbM4RRHx885z8fAqFCiX6fRIQz4&client=28eb019e-a254-4f13-bdff-8179dd4d615b&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"cs","projectId":10035,"serviceDeskId":3,"name":"BTS Group - Support Desk","description":"<p>Submit a new support request or review your existing requests</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"33","name":"Submit a Support Request","descriptionHtml":"","callToAction":"Submit a Support Request","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://btsgrp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[11],"key":""},{"id":"35","name":"Emailed Support Request","descriptionHtml":"","callToAction":"Emailed Support Request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://btsgrp.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[33]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOGViMDE5ZS1hMjU0LTRmMTMtYmRmZi04MTc5ZGQ0ZDYxNWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA4MTcyMjUsIm5iZiI6MTc3MDgxNjAyNSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.urOBp-7RBlhc--ny9FMAVgd7GRtN4qwheblCrGo2A0k","targetCollection":"upload-project-10035","endpointUrl":"https://api.media.atlassian.com","clientId":"28eb019e-a254-4f13-bdff-8179dd4d615b","tokenDurationInMins":20}},"sharedPortal":{"name":"BTS LABS - Support Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=btsgrp","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"99c66e0974e30084ed20a0d7085ef89c0f0a8848_lout","baseUrl":"https://btsgrp.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://btsgrp.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"28eb019e-a254-4f13-bdff-8179dd4d615b","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b5beffd7dff849b990a72ad57441a012","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://btsgrp.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}